A supervisor of a corporation in the Colorado area granted an meeting to a friend's son, a graduate business student, preparing the topic for his thesis. The young man asked questions about marketing, budgeting, and the best market procedures. The discussion and questions also including corporate and business hurdles and challenges, protecting assets and the problems and practices in increasing sales. The CEO admitted that managing a firm's long-term reserves had always been at the heart of his energy and determining stakeholders was important. Weighing choices in every aspect was his response to the question about best decision-making practice. The 60 minute interview was almost over when the graduate asked his last question about what was the greatest liability and what was the biggest asset in the company. After blundering through a list of financial jargon, the CEO stopped abruptly and thought carefully before saying that all of that was secondary because the employees could be the greatest asset or they could be the greatest liability. The folks working for you can make or break the company. Simple as that. The CEO then took our friend's son out to lunch and they continued to dialogue. The conversation included examples from the CEO's experience when he worked at a restaurant through college and when he managed various establishments. He had many examples of how good workers actually made the company money and the managers and owners did not always know it or recognize it. At the same moment, a impolite or incompetent or an employee with a bad attitude could ruin not only the sale at the time, but later. They chatted about the television show Undercover Bosses where CEOs make as if to be new employees on the ground level for a week to actually get some in field experience and insight. The CEO confessed that he had thought of doing that. The two of them throughout lunch talked about different episodes and came to the conclusion that employees do make or break a company. And usually what they want most even more than money or raises is to be dealt with respectfully and to have their efforts acknowledged. They want a thank you of some kind whether it be just a sincere thanks, a gift card, money, a promotion of a gift. The graduate shared that his mom who had been an administrative assistant had just quit her job the week before saying she had just had enough. Her boss not only did not see what she had done but did not seem to care about rewarding anyone. When she suggested he give gift cards he said that was fine but she would have to give them and write the note and he put her on a small budget. After a year she suggested they give time off to employees but he refused saying. She noticed morale was extremely low and he did agree and she was to come up with something. She told him to come into the next morning meeting, which employees hated, with food. He told her to get some cheap donuts from the grocery store. She started just standing up to him and said no, he needed to spend some bucks and get quality pastries or food and quality coffee boxes from the Panera Bread down the street. He appointed her to do it and to be sure it was there on time. It worked and employees liked it. She needed a totally different idea for the mid afternoon meetings. So when she saw the huge basket delivered next door with all kinds of treats for employees she was impressed and contacted the basket company, Baskets by Rita. For the same money they put together a huge basket with goodies to put in the break room for everyone to enjoy. It was big and they delivered it to her that day. The boss walked in with the Monet's Fruit and Cheese Basket and there were cheers from the once tired employees. The student made an appointment the next day with his adviser to change his thesis topic to center on the importance of appreciation and acknowledgment for employees contending that they are the most valuable long term investment.
Wednesday, October 24, 2012
Great Investment
Tuesday, October 23, 2012
Start your relationship off on a good foot, make a good first impressions!
Making a excellent first impression is at the heart of leadership and job skill musts. Whether you are applying for a job or managing a assignment it is a strategy tool that ranks among the most critical. You want to get off to a excellent start. One article suggests that within 3 seconds someone judges you by your appearance, your body language, you mannerisms, and the way you present yourself. We make impressions by our decisions, what we say and by what others say about us. To make a great impression you must know what was said about you or how you are perceived. If it is beneficial you come with a good track record. If it was not you have a opportunity to change that impression. How you present yourself IS the impression. That first impression must be strong enough to show confidence to establish trust. However over-confidence can destroy trust. It is a fine line. Well-mannered, attentive, on-time, positive, appropriateness and sincerity go a long ways. Fortunately you do not have to sign up for a course or class, but simply google making a good impression to find numerous sites with free and valuable information. The difficulty lies in finding out what others have said about you and what information they already know. That means examining. So that takes care of the first impression. The key is keeping a great impression. Once that you have landed that deal or sold that house or secured that client your impression skills are not locked in. You must expand that impression that they made the right choice and that you truly appreciate them. You do that in your text with a letter or note or a phone call. You do it in your actions with making face to face timely visits when possible. And you are sure to spend a few bucks to maintain that impression. It might be with food or gifts, and not just holiday anticipated gifts. When you first land the sale follow up with something. My neighbor is a real estate agent and used to send a restaurant gift card to her clients after the closing. He now walks into the closing with an impressive and festive gift basket from Baskets by Rita. He already knows the client, so whether it's a beer tub, wine and cheese gift basket, gourmet gift basket he pays the money for it to be a wow factor and make the great impression as he walks through the door. He said the day he came into the room with a baby gift basket for the couple about to become parents they were so excited. Lasting impressions have benefits and he says that the wow factor and the oohs and aahhhs he gets from them carry through. As they thank him as they are leaving, he mentions he would appreciate any referrals they would send his way. When they refer, he has another gift basket sent to their house. He claims this impression has definitely increased his client list. So good impressions are important.
Monday, September 24, 2012
Are you hosting a Special Event in Fort Collins?
Conventions are not cheap. They can make a huge impression and detailed planning is important. Not only are theconventions expensive for the host, but also for the participants. Participants and companies are not easily separated with their money and they want to be guaranteed and reassured that they have expended their time and funds well. Post examinations show that modest details make a big difference. Throwing a conference or convention together without consideration to the smallest details can spell calamity. So the steps to take as a promoter and host for the conference/convention are to find a great venue. Knowing your potential attendees is important whether you choose a location that is a limited distance for them to drive or choosing a great getaway for companies to see and experience a new city. Check out the cost of the building and ask for details. Do not select busy times of the year for holidays, family vacations or a busy time for the businesses focused. For example, as retailers do their buying for summer sports equipment, late spring and early summer or not the time to entice them. They are busy and they have already acquired their items for the year. Next you must evaluate the schedule to be sure the timing is good. If you overbook they may not have leisure time to enjoy themselves. If you do not offer sufficient workshops or variable schedules of interest, they will not feel they gained anything from the conference or convention. Try to get a keynote speaker or two to draw a crowd. Promote early to get them to lock into your event first on their calendars. It even works to offer a discount inducement for early signup. Do assign an professional to offer all information the convention goer will need from airport transportation to hotel registration and maps. Of course your important concern will be the conference content itself. So plan to keep it going, keep it efficient, keep it exciting. It is better to have more brief sessions with question/answer free time to chat and interact than to have participants leaving lengthy sessions because they are tired or feel they are hearing repetitive information and facts. The first impression will make a enormous difference. Efficiency and getting info to help airport/hotel/conference center logistics run smoothly will set off the tone of the convention. It is also important that when they arrive there are lots of welcome folks available to set that upbeat favorable tone and answer questions. The registration table should include all the information they will need. And you always must be willing to put out the money for freebies. Our company attended a conference in a small city in a mid-western town. It was obvious they were trying to save money and got the conference center and food cheap. We paid a bundle for a rental car to drive the 2 hours to the locations and stay in a small 2 star hotel/motel conference center. The pretzels and vats of bad coffee set the tone for a long two days ahead. The next year we chose to go to the Denver Convention Center and what a difference. Flying into DIA was so impressive with those gorgeous mountains as a backdrop. Our hotel was attached to center and there were all kinds of restaurants, night life, shopping nearby. We found a cool Thanks A Million Gift Basket from a local basket company in Aurora. It was a box with all sorts of Colorado snacks. That convention rocked and we will go again next year.
Sunday, September 23, 2012
Special baby gift
Excellent tip for sending a unique, cute, adorable and unusual baby gift is to order a baby girl or baby boy welcome wagon. The cute little red wagons hold lots of baby gift items that are pragmatic for newly born children. Knowing that it is always fun to send something unusual for the new baby is a difficult task. Usually people call the medical center gift shop for the same, boring gifts they have. They have the usual blue and pink floral arrangements which are nice but do not last and are tricky to carry home. That type of baby gift is soon forgotten. They also have baby gift baskets but you may find that the parents have already gotten at least one or more from the hospital gift shop. Asking the gift shop worker does not ensure you that visitors have popped into the gift shop and picked up the same gift. I was embarrassed to stop in and order a cute basket and went up to her room to see two similar baskets from other people. That meant I had to go back down and switch it for something really ordinary in the gift shop. The most terrible part was that it definitely took the enjoyment of my gift giving away. They were apologetic as was I apologetic and embarrassed. When the the gift shop individual just rolled her eyes about wanting to exchange it, I had just had it and told her I wanted a refund. In the parking lot of the Fort Collings Hospital I met a man and lady carrying in these adorable pink baby girl and blue baby boy gift red wagons. That is exactly what I had wanted to walk in with something that caused the couple to ooh and aah about. I just flat out stopped them and asked where they got them. They had ordered them from a basket store near the Fort Collins Hospital called Baskets by Rita. Cute little welcome baby wagon that were the perfect birth gift. They were definitely different baby gifts and practical and enjoyable. They told me Baskets by Rita also has a big brother/sister line of baskets that they gave one time. I got on my iphone and immediately called Baskets by Rita and ordered one of the little red wagon as a baby welcome gift for the newborn baby. It was effortless to arrange to have it delivered to their house when they got home from the hospital. When they got home with the new baby and got the baby welcome wagon, they immediately called me and said I just had to come over to see the new baby and the adorable wagon. So from now on the hospital gift shop will not be my first choice for sending gifts or flowers.
Special baby gift
Excellent tip for sending a unique, cute, adorable and unusual baby gift is to order a baby girl or baby boy welcome wagon. The cute little red wagons hold lots of baby gift items that are pragmatic for newly born children. Knowing that it is always fun to send something unusual for the new baby is a difficult task. Usually people call the medical center gift shop for the same, boring gifts they have. They have the usual blue and pink floral arrangements which are nice but do not last and are tricky to carry home. That type of baby gift is soon forgotten. They also have baby gift baskets but you may find that the parents have already gotten at least one or more from the hospital gift shop. Asking the gift shop worker does not ensure you that visitors have popped into the gift shop and picked up the same gift. I was embarrassed to stop in and order a cute basket and went up to her room to see two similar baskets from other people. That meant I had to go back down and switch it for something really ordinary in the gift shop. The most terrible part was that it definitely took the enjoyment of my gift giving away. They were apologetic as was I apologetic and embarrassed. When the the gift shop individual just rolled her eyes about wanting to exchange it, I had just had it and told her I wanted a refund. In the parking lot of the Denver hospital I met a man and lady carrying in these adorable pink baby girl and blue baby boy gift red wagons. That is exactly what I had wanted to walk in with something that caused the couple to ooh and aah about. I just flat out stopped them and asked where they got them. They had ordered them from a basket store near the Fort Collins Hospital called Baskets by Rita. Cute little welcome baby wagon that were the perfect birth gift. They were definitely different baby gifts and practical and enjoyable. They told me Baskets by Rita also has a big brother/sister line of baskets that they gave one time. I got on my iphone and immediately called Baskets by Rita and ordered one of the little red wagon as a baby welcome gift for the newborn baby. It was effortless to arrange to have it delivered to their house when they got home from the hospital. When they got home with the new baby and got the baby welcome wagon, they immediately called me and said I just had to come over to see the new baby and the adorable wagon. So from now on the hospital gift shop will not be my first choice for sending gifts or flowers.
Friday, September 21, 2012
An unusual birthday gift
All my friends know that they will get either beer, a bottle of wine or flowers I found on the way to see them. It worked for a while, but now it seems to be just too expected. Looking for a unique birthday gifts can take a lot of time. Today I went looking for my best buddy which should be easy. I know exactly what he will like so it should have been very easy. I ended up just going to a big box store and buying a gift card. They used to have small cool wooden crate type things to put the gift card in but not anymore. So that was alright but really mundane. Last Saturday my wife was out of town and asked me to go out and get items to put in a basket for her cousin who was bringing her daughter to Colorado to start college. My wife emailed me a list of all the wares to buy for the basket so I went to find it. She puts in mostly Colorado products like chocolates, potato chips, salsa, tortilla chips, nuts, Colorado water, tea, espresso, beef jerky, cheese, crackers, and honey sticks. First I could not find a basket in the supermarket and only a few of the products. I finally quit because it was taking forever to look and be sure I had Colorado made foods. My neighbor was also shopping and I shared my frustration when she suggested just going to our business district and going into the major kitchen specialty shop and having them help me. I did that and it was helpful but I was shocked at how much it expense, including the basket. They offered to help me put it all together in the basket and put on a nice big bow. It looked great and my wife was not shocked at the cost of buying the things there. She goes to 7 or 8 different places to buy all the items and helps save about twenty dollars. Now that is just way too much work. An easier way is just to go online and find a gift basket shop that will do it and deliver it. My wife and I argued over the expense, so to demonstrate my point I found a several of baskets at Baskets by Rita which is a Colorado based company. They have a Colorado wooden crate that is cooler than typical baskets. Even after the delivery cost, it turned out it was cheaper than us doing it ourselves. So getting back to the birthday gift idea I saw the crate and decided to order one and have it delivered to my house so I could see how it looked. It came and was great. My wife and I concluded that they do a much more professional job of putting it together and it looks amazing. Plus it turned out to be less expensive than doing it ourselves. They have a great selection so that is my plan from now on when buying Beer Birthday Gift Baskets. http://www.basketsbyrita.com
Monday, September 17, 2012
Ideas to improve corporate productivity
Today's article features tips reaped from a few companies about how to raise morale and not destroy great employees. Striving to keep the workplace positive should be of major concern to CEOs and bosses. Losing money and time is a huge concern. If workers are happy and like to come to work production rises. If they feel that they are part of the team and that they are respected they become engaged to the company. Factory made thank yous and predictable pats on the back even heightens and the common bonuses or gifts or treats reduce their impact after awhile. In fact employees begin to bank on expected gratitudes and gifts and treats. If you provide donuts every Friday it becomes the norm and just a natural part of the work schedule. If you supply a gift card for every 10 sales it becomes expected and if you miss one you will get frustration instead of thanks for the gift cards you gave. Remember the movie with Chevy Chase in the Christmas movie where he counts on the yearly bonus from work and when it is not given one year the manager becomes the bad guy in everyone's eyes. In the movie and in real life people just expect the bonus, money gift, turkey, whatever is the norm every year. Often they order merchandise or spend the money before it even comes in. For that reason corporations need to be very careful not to do the same thing week after week or month after month or year after year. Food treats should not be the same because they become predicted and actually become rather dull. Some would say that money is always the best way to go because everyone can spend it however they want. True, but it also can get repetitive. If you toss out a dollar at the weekly meeting one week for something, the next week you get a gourmet coffee cart. If you give a grocery card for Christmas one year you need to send a gourmet gift basket the next year. If you provide lunch a day one month you need to do something diverse the next month. Most executives feel that this type of talent is not a part of their positions and it is not important. Morale boosters are very important. Creative gift giving are the most effective way to say thanks for a job well done and to encourage hard work in the future. Most of the time companies use administrative assistants to find ideas and put together the thank you. For women bouquets and spa packages and gift cards work. For men beer tubs, hardware/home improvement gift cards are great. Restaurant gift certificates are good too. You just have to get ingenious. Corporate Gifts or Company gifts can be frustrating when you are including a lot of people in one office--it could be a gesture of encouragement or a thank you gift to a whole office or company. You either have food delivered or if you are worried about food spoilage send a big corporate gift basket with various items. My company has put the burden on me, the administrative assistant, to come up with two new creative ideas each month to spend only $300 on the 20 employees. They said I need to find gifts of appreciation to include everyone. I am looking for new creative ideas for next month but this month we have seen a huge difference in positive attitude around the office after my two appreciation gifts were done. The first was for each employee to find one dollar bills in various places during a week. This last week to thank them for their efforts, we had a large Nuts and Snack Gift Basket arrive to overpower the snack table. After hearing workers talking about the Aurora movie theatre shooting victims, we chose an Aurora gift basket company, Baskets by Rita and we were not disappointed. So remember to thank your employees and show appreciation for a job well done and to encourage hard work.